Quality Assurance (QA) Tester

Nairobi, Nairobi, Kenya

Full Time

Mid Level

Quality Assurance (QA) Tester
Nairobi, Kenya

Credable is transforming financial services in emerging markets with its best-in-class Digital Banking Platform. We help partners launch financial products by embedding them into digital channels their customers already use.

The result is a win-win-win for partners, customers, and Credable. Having deployed across multiple markets in Africa, we’ve proven our platform meets a critical need and is driving us toward our core objectives:

Democratizing financial services by reaching over 500 million people.
Becoming the most trusted source of data in emerging markets.

The Role:

The QA Tester will play a key role in ensuring the quality, reliability, and performance of our products. You will work closely with developers, product managers, and other stakeholders to test software solutions, identify bugs, and validate fixes. Your role will involve both manual and automated testing, ensuring our applications meet high security, functionality, and usability standards.

Our 2025 roadmap and OKRs are ambitious and focused around tripling our live portfolio, while also diversifying our products in terms of markets, partners, and outcomes. This position is ideal for someone with a keen eye for detail, strong analytical skills, and a passion for delivering high-quality software in a fast-paced, high-growth fintech environment.

Key Responsibilities:

Develop, execute, and maintain test cases, test scripts, and test plans to ensure comprehensive coverage of new features and system updates. This is across the engineering, Data Science, and Data Engineering teams.
Conduct manual and automated testing to validate application functionality and ensure seamless integration of new updates.
Implement and maintain automated test scripts using tools such as Selenium, Cypress, or Playwright to improve efficiency and accuracy.
Log, track, and document software defects, providing clear reports to developers for timely resolution.
Assess application scalability and performance under different conditions, identifying bottlenecks and areas for improvement.
Ensure fintech applications comply with security, regulatory, and data privacy requirements.
Work closely with developers and product managers to refine requirements, improve test coverage, and validate fixes.
Contribute to refining QA processes, identifying automation opportunities, and improving testing efficiency.
Support business teams and clients during UAT, ensuring final releases meet user expectations
Responsible for analyzing inbound support queries to understand underlying issues and propose fixes to improve product and platform performance

Person Specification:

Experience with hands-on testing of web and mobile applications.
Strong knowledge of testing methodologies, tools, and best practices, including functional, regression, performance, and security testing.
Proficiency in automation testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience writing and executing test cases, test scripts, and test plans for complex applications.
Familiarity with bug tracking tools like Jira, Bugzilla, or TestRail for defect reporting and management. Understanding of API testing using tools like Postman or RestAssured.
Knowledge of CI/CD pipelines and integrating automated tests within the development lifecycle.
Experience in testing fintech applications, ensuring compliance with security, regulatory, and data privacy standards.
Ability to collaborate closely with developers and product managers.
Experience supporting UAT, working with business teams and clients to validate application functionality.
Familiarity with scripting languages such as Python, Java, or JavaScript for test automation.
Exposure to cloud-based testing environments such as AWS, Azure, or Google Cloud.
Understanding of database testing, including writing SQL queries to validate data integrity.

We’re thrilled to have you join us as we reshape the financial landscape in emerging markets.

We believe in equal opportunities, we welcome applications from diverse backgrounds.

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What attracts you to Credable, and how do you see yourself contributing to our mission?*

What key skills do you bring to this role that would help drive Credable?*

Can you share an example of a project involving AI or data science-driven products that have demonstrated tangible business impact?*

Have you worked with fintech tools like core banking systems, APIs, or data analytics to solve real-world challenges? Please provide an example.*

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