User Acceptance Tester (UAT)
User Acceptance Tester (UAT)
Nairobi, Kenya
Credable is transforming financial services in emerging markets with its best-in-class Digital Banking Platform. We help partners launch financial products by embedding them into digital channels their customers already use.
The result is a win-win-win for partners, customers, and Credable. Having deployed across multiple markets in Africa, we’ve proven our platform meets a critical need and is driving us toward our core objectives:
- Democratizing financial services by reaching over 500 million people.
- Becoming the most trusted source of data in emerging markets.
The Role
The User Acceptance Tester (UAT) will ensure our product applications meet business and user requirements before deployment. This role is crucial in validating that new features, updates, and integrations function as expected and provide a seamless user experience.
Working closely with business teams, developers, and product managers to create test cases, execute user-focused testing, and identify any issues that could impact usability or performance.
Key Responsibilities
- Develop, execute, and maintain UAT test cases and test plans based on business requirements and user scenarios.
- Validate that new features, system updates, and integrations function correctly and meet end-user expectations.
- Collaborate with product managers, developers, and business stakeholders to understand requirements and define acceptance criteria
- Simulate real-world user interactions and workflows to identify potential issues or usability gaps.
- Document test results, log defects, and work closely with development teams to ensure timely resolution.
- Support the product team to update and maintain documentation of new features and deployments per product requirements.
- Ensure compliance with security, regulatory, and data privacy standards within the fintech environment.
- Provide structured feedback on system functionality, performance, and usability improvements.
- Support business teams and clients during the testing phase, ensuring smooth handover and user adoption.
- Contribute to continuous improvement by refining UAT processes and identifying automation opportunities where applicable.
Required
- This position requires a strong understanding of testing methodologies, business processes, and end-user expectations in a fintech environment.
- Strong knowledge of testing methodologies, test case creation, and execution for end-to-end user validation.
- Ability to collaborate with business teams, stakeholders, and developers to define and refine UAT scenarios.
- Experience writing clear and structured test scripts based on business processes and user workflows.
- Proficiency in logging, tracking, and managing defects using tools such as Jira, Bugzilla, or TestRail.
- Understanding of FinTech applications and the ability to validate compliance with security, regulatory, and data privacy standards.
- Experience conducting functional, usability, and regression testing to ensure smooth user experiences. Provide structured feedback on user experience issues and identify potential areas of improvement.
- Strong communication skills to document findings, report issues, and work closely with developers for resolution.
- Experience in working within Agile environments and participating in sprint testing cycles.
- Familiarity with API testing and validating system integrations from an end-user perspective.
- Experience using test automation tools to streamline repetitive UAT processes.
- Knowledge of performance testing tools to assess system responsiveness and reliability.
- Familiarity with SQL for data validation during UAT processes.
- Exposure to cloud-based testing environments such as AWS, Azure, or Google Cloud.
Preferred
- ISTQB or other relevant UAT/QA certifications.
We’re thrilled to have you join us as we reshape the financial landscape in emerging markets.
We believe in equal opportunities, we welcome applications from diverse backgrounds.